• How do I get a free gift.

• How do I earn the free gifts?

There are two ways to earn gifts on your secret code. Firstly, apply for Your Secret Code and you will receive one in seconds. (Do this through the short form on the middle of the front page).

1. HOW TO EARN REWARDS.

Go to missions and rewards categories 1 - 7. The mission instructions are listed beneath the banners. To complete a mission, click the banner to go to the the merchant, complete the mission as stated. We will send you an email the following day asking you to log into the despatch area where you can choose a gift. We will then deliver it within 3 working days (normally the following day).

2. EARN GIFTS BY COLLECTING RECRUITS.

Go to mission categories 0 - 7. Category 0 features many merchants that don't require a purchase. When you complete a mission you will receive BONUS RECRUITS. Recruits can be swapped for rewards at any time. Rewards are then dispatched in 3 days.

You can also earn recruits by getting people to join up through your unique link and by taking up one click offers through our luck recruits section where rolling 6's = a reward!

See 'YOUR RECRUITS' section for more info.

It is actually possible to collect recruits all the way up to a category 7 reward, no purchase necessary!

• How can you give away these Rewards for Free?

We are paid through marketing partnerships to promote the quality merchants you find on this site. Instead of keeping this money, we have decided to share the profits with you in the form of fantastic gifts delivered in three days. Though our profit margins are smaller, this philosophy means, you want to use our site and we increase our turnover - simple!

• How quickly will I get my free gifts?

Normally our systems detect your transaction within 24 hours. At this point we will contact you by email. You will asked to choose a free gift that should be delivered to you within 3 days, postage paid! Occasionally, due to reasons beyond our control such as postage or supplier stock problems, this may be delayed slightly. In such events, you will be kept fully informed and in the case of supply problem, you will be given the option to choose an alternative of equal or greater value. Some missions such as Insurances have a pending or cooling off period. On these missions, you will still be able to choose your reward. It will be despatched as soon as the merchant confirms the pending period is over. You will be kept fully informed. The mission will appear as pending in your account, and an email sent upon despatch.

• Can I also get the special offers on the merchants listed on the site?

Absolutely! The free gift we give you is in addition to any sales or promotions that may be running on the merchant's site.

• Will I receive spam when I give my details.

No - we protect your privacy. We will never share your details with any third party companies or individual. We will only ask you an email address to send you your secret code, and then a delivery address for your free gifts once a mission has been completed. We will send you a Secret Code newsletter to keep you up to date with merchants, offers and new free gifts. You will always be able to opt out of this email and close your account at any time if you so wish. Yoursecretcode.co.uk is owned by MC Buckingham Ltd which is registered under the 1998 Data Protection act Reg No PZ8992442.

• What if I return or cancel a transaction after a mission has been completed.

It is our mission to get your free gift to you within 3 days. If you for any reason return or cancel a mission once you have received your free gift, we reserve the right to insist you take up another offer from the same category within a time frame stated by us once or that you return the gift.

• How do I change the delivery address for my free gifts?

Whenever you receive an email from us asking you to choose your reward, enter a delivery address on the despatch page. This will become your new account address.

• How can I change the email address on my account.

Please contact us through live support or email us through the contacts page.

• How do I close my account?

Every newsletter we send out contains a two click close account link which will instantly remove your details from our database.

• How do the retailers know I have used this website to to find them?

Retailers rely on small text files called cookies to detect your route to their site.

To enable this to happen:-

1. Ensure cookies are enabled in your browser otherwise we may have problems detecting the transaction.

2. Ensure your security is set to medium on your browser.

3. Ensure your cookies are fully active and not being blocked by your firewall or anything similar.

These options are standard on most browsers and operating systems.

Enjoy the site.

If you have any further questions please contact

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